Help Center

From your dashboard, click the "Record" or "Upload" button. You can record directly in the browser or upload an audio file (MP3, WAV, M4A, etc.). The transcription process typically takes 1-2 minutes per hour of audio.

Chronicle supports all major audio formats including MP3, WAV, M4A, FLAC, OGG, and WebM. We recommend MP3 or M4A for the best balance of quality and file size.

Transcription is typically completed within 1-2 minutes for most sermon lengths. AI analysis takes an additional 30-60 seconds after transcription completes.

Our AI reads your sermon transcript and generates summaries, key takeaways, scripture references, discussion questions, and practical applications. Every insight is grounded in biblical references for theological accuracy.

Yes! The AI Chat feature (available on Student plan and above) lets you have a conversation about your sermon. Ask clarifying questions, request deeper analysis, or explore specific themes.

Our AI is trained to provide scripture-backed insights, but we always recommend reviewing AI-generated content before using it in ministry. The AI is a tool to assist, not replace, your own study and discernment.

Student ($12/mo) includes AI chat, personal notes, and transcription. Teacher ($29/mo) adds study guides and discussion questions. Preacher ($49/mo) includes content repurposing and all features. Visit our pricing page for full details.

Yes, you can upgrade, downgrade, or cancel your subscription anytime from your account settings. Cancellations take effect at the end of your billing period.

We handle refund requests on a case-by-case basis. If you're not satisfied, please contact support@chronicle.church and we'll work with you to find a solution.

Transcription accuracy depends on audio quality. For best results, use a good microphone, minimize background noise, and speak clearly. You can also edit transcripts manually in the app.

Yes! You can export sermons as PDF (Preacher plan), copy transcripts to clipboard, and download your personal notes. We're adding more export options soon.

Chronicle works best on modern browsers: Chrome, Firefox, Safari, and Edge. We recommend Chrome for the best experience, especially for audio recording.